News
The stories shaping Aven Hospitality.
Press releases
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Íslandshótel selects Aven Hospitality to unify hotel commerce across 18 properties
Iceland’s largest hotel company will enhance its distribution and booking capabilities for corporate travel managers, leisure agencies and guests with Aven Hospitality’s SynXis platform
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Aven Hospitality and HTS (Hopper Technology Solutions) bring Cancel for Any Reason to hotel partners globally
Aven now offers hoteliers access to HTS’ Cancel for Any Reason solution on the Aven Booking Engine, giving guests the flexibility to cancel before check-in and receive up to a full refund of their room cost — for any reason, no questions asked.
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Lopesan Hotel Group chooses Aven Hospitality to centralize distribution and drive revenue growth
Lopesan Hotel Group selects Aven Hospitality to centralize distribution, grow direct bookings and optimize channel performance.
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Aven Hospitality names Heather Lisagor as Vice President, Innovation and Product Excellence
Aven Hospitality names Heather Lisagor VP of Innovation and Product Excellence to advance AI-powered solutions and the SynXis Platform.
Articles and announcements
Explore our latest coverage
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Travel Unpacked: Insights into Today's Traveler Experience
Our new consumer research reveals the most common travel frustrations, their financial impact and how travelers are navigating unexpected setbacks. Explore key findings that shed light on today's evolving traveler expectations and behaviors.
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Íslandshótel selects Aven Hospitality to unify hotel commerce across 18 properties
Iceland’s largest hotel company will enhance its distribution and booking capabilities for corporate travel managers, leisure agencies and guests with Aven Hospitality’s SynXis platform
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Aven Hospitality and HTS (Hopper Technology Solutions) bring Cancel for Any Reason to hotel partners globally
Aven now offers hoteliers access to HTS’ Cancel for Any Reason solution on the Aven Booking Engine, giving guests the flexibility to cancel before check-in and receive up to a full refund of their room cost — for any reason, no questions asked.
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Lopesan Hotel Group chooses Aven Hospitality to centralize distribution and drive revenue growth
Lopesan Hotel Group selects Aven Hospitality to centralize distribution, grow direct bookings and optimize channel performance.
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Aven Hospitality names Heather Lisagor as Vice President, Innovation and Product Excellence
Aven Hospitality names Heather Lisagor VP of Innovation and Product Excellence to advance AI-powered solutions and the SynXis Platform.
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Mark Hollyhead on AI and the future of hotel differentiation
Mark Hollyhead shares how AI, guest data, and modern hotel technology will shape competitive advantage in the future of hospitality.
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Aven Hospitality debuts new Booking Engine; first properties live with Navarino Services
Aven Hospitality debuts its new Booking Engine, delivering faster performance, advanced retailing capabilities, and a higher-converting path to direct bookings. First properties are now live with Navarino Services.
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Hotel ZaZa selects Aven Hospitality's AI-enabled SynXis platform to unify distribution, revenue and guest intelligence
Discover how Hotel ZaZa is modernizing hospitality commerce with connected distribution, real-time inventory management, and greater operational visibility through SynXis from Aven Hospitality.
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Aven brings flexible payments to 10,000 hotels with Klarna
Through a new partnership with Klarna, Aven Hospitality is enabling hotels to offer more choice, flexibility, and control at checkout.
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Aven Hospitality achieves Elite Connectivity Partner Program status with Expedia Group
Aven Hospitality achieves Elite Connectivity Partner status with Expedia Group, strengthening integration to deliver more accurate pricing, availability, and reliable booking experiences.
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Aven Hospitality announces MCP enablement across its platform, strengthening hotels' position in AI-driven discovery
Aven Hospitality embeds MCP into SynXis, helping hotels stay visible in AI-driven discovery and booking environments without complex integrations.
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Aven Hospitality expands European growth with strategic partnership across leading resorts and serviced residences
Aven Hospitality strengthens its European presence through new partnerships supporting modern distribution and scalable growth.
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Teresa Mackintosh on AI and the future of hospitality technology
Aven Hospitality CEO, Teresa Mackintosh, shares her perspective on AI, innovation, and the future of hotel commerce in this PhocusWire interview.
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Aven Hospitality Launches to Continue Shaping Future of Hospitality Technology
Hospitality Solutions debuts new brand as company doubles down on hotel-first commerce, distribution, and AI-ready infrastructure
Press Coverage
What news outlets are saying about us
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Lopesan Hotel Group will implement the SynXis platform, a unified central reservation system
Lopesan Hotel Group has agreed with technology provider Aven Hospitality to implement the SynXis platform, a unified central reservation system (CRS) that will cover the group's international portfolio.
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Heather Lisagor joins Aven Hospitality
Aven Hospitality has appointed Heather Lisagor as VP, innovation and product excellence. Reporting to Mark Hollyhead, chief transformation officer, she will help drive the company’s next phase of product innovation and AI-powered solutions. Lisagor joins Aven with more than 20 years of experience leading product and innovation at companies including American Express Global Business Travel, Egencia and Expedia.
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AI is making promises your brand never made. Hotels are paying the price
For decades, hotels competed on a familiar set of variables: visibility, price, reputation, and conversion. Show up in the right place, with the right offer and the right reviews, and you could win the booking.
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Former Sabre Hotel Unit Lays Groundwork for AI Distribution — Exclusive
Aven is embedding MCP into the core system for thousands of hotels. It’s an early signal of how the newly independent company plans to position its infrastructure for AI-driven discovery.
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Aven Hospitality debuts new booking engine
Aven Hospitality introduces the new Aven Hospitality booking engine, built to centralize the guest booking journey. Built to drive conversions and help hoteliers better merchandise their offerings, the booking engine has dynamic room and rate displays, a flexible cart and a responsive interface, with the SynXis platform. The engine is embedded directly within a hotel's website and in-context experience eliminates redirects and preserves brand continuity.
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CEO Spotlight: Teresa Mackintosh of Aven Hospitality
The rebrand to Aven Hospitality might be fresh, but CEO Teresa Mackintosh has been in the role for more than six months, separating activities from Sabre, its former owner. Her initial priority was to prepare Aven for its future as a standalone business following its acquisition by asset management company TPG in 2025. Next up is ensuring the business develops in line with the rapid pace of technological change in travel and provides what its hotel customers need.
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Hotel CIOs Must Shift from Channel Management to Knowledge Management
With 44% of travelers defaulting to AI for trip insights, Aven Hospitality’s Chief Transformation Officer, Mark Hollyhead, breaks down the shift from SEO to GEO, the reality of legacy integration hurdles, and how to build a machine-readable data foundation.
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Hotel ZaZa selects Aven Hospitality's AI-enabled SynXis platform to unify distribution, revenue, and guest intelligence
Hotel ZaZa, a collection of luxury Texas boutique hotels operating under hotel investment and development firm Rockbridge, has selected Aven Hospitality as its preferred hospitality technology and distribution partner. The award-winning hotel brand will use Aven’s AI-enabled commerce platform, SynXis, focusing on leveraging the Central Reservation System (CRS), Booking Engine, as well as GDS Marketing and GDS Distribution.
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