“Integration with our existing Aven Hospitality SynXis Central Reservation System was non-negotiable, as all bookings had to be managed within our PMS. Additionally, we needed an API solution that wouldn’t slow down our booking engine or website. We’ve seen a notable increase in revenue from Flex Pay bookings—revenue that might not have materialized without BNPL.”
OUR STORY
Built for what’s next
Aven Hospitality is shaping our industry’s future with solutions that bring intelligence and innovation to every part of the hospitality business. We’re the partner of choice for hotels ready to unlock new growth potential and delight guests everywhere.
Welcome to Aven Hospitality
Hospitality is evolving faster than ever, but most systems weren’t built to keep pace. Aven unites deep industry expertise with next-generation technology to help hoteliers anticipate what’s next. Our new name honors our legacy while reaffirming our commitment to continuous innovation. Together, we’re shaping how the world plays, stays, and connects. Join us.
Rooted in experience.
Designed for what’s next.
Our origins
It all started with SynXis, a platform originally built to level the playing field for independents and emerging chains. Now, it's evolved into the system enterprise hotel chains rely on. From day one, SynXis empowered hoteliers to compete globally with smarter, more scalable distribution. After being acquired by Sabre, it evolved into the leading global commerce and distribution platform, trusted by the world’s top hoteliers to drive revenue, streamline operations, and deliver exceptional guest experiences.
Our history
For over 15 years, we’ve been on the leading edge of hospitality’s evolution, partnering with global brands to connect people, places, and possibilities. Our technology has powered transformation across the industry, helping hotels adapt to shifting markets and guest expectations. That experience continues to drive us forward, fueling a future where technological innovation and hospitality move in sync.
Our approach
Aven equips leading hospitality businesses to run like world-class brands. From shopping to staying, every guest experience feels effortless and extraordinary. Behind the scenes, decisions are smarter, operations are faster, and teams move in perfect harmony. All powered by one partner and platform.
CORE SOLUTIONS
SynXis Central Reservation System
Power distribution and commerce performance with a single, integrated platform that maintains visibility, accuracy, and consistency at scale.
Booking Engine
From first click to confirmed stay, drive guest engagement and conversion with an intuitive and intelligent direct booking experience.
Retailing
Today's travelers want more than a place to stay. Build a diversified commerce engine and create more memorable guest experiences with personalized retailing.
Products that convert
Digital Marketing
Every click counts. Drive traffic, capture more direct bookings, and deploy ad spend more effectively with expert digital marketing services.
Consortia Services
Unlock enterprise bookings without enterprise scale. With our services, independent hotels can become key players in one of the industry's most valuable markets.
GDS Marketing
Build a standout brand presence where it matters most. Elevate your property to the top of travel agent searches to drive high-value bookings and maximize ROI.
Services that amplify
Our Solutions
Powering the future of hospitality
Unlocking growth at scale
We enable hoteliers to expand their reach, maximize their revenue, and shape the industry of tomorrow.
Leading with intelligence
We give hoteliers the clarity and flexibility to stay ahead in a fragmented and rapidly evolving landscape.
Delighting guests everywhere
We empower hoteliers to create modern and memorable experiences that anticipate needs and build loyalty.
Teresa Mackintosh
Chief Executive Officer
Chris Boyle
Chief Operating Officer
Courtney Townsend
Chief Human Resources Officer
Mark Hollyhead
Chief Transformation Officer
Noreen Henry
Chief Revenue Officer
Ashok Pinto
SVP, Product Development
Bret Jones
SVP, Global Services Delivery
David Glenn
SVP, Global Chief Information Officer
Gene Guhne
SVP, Global Head of Sales and Account Management
Malinda Wilkinson
SVP, Marketing
Kelley Bunch
General Counsel
Nicholas Grammater
SVP, Finance
Director of Distribution
“When it comes to the experience in working with and collaborating with the Aven Hospitality team, responsiveness has fundamentally been one of the keys to our success. Having that immediate responsiveness with the team and their agility and willingness to pivot with us…those factors have really helped our relationship to grow.”
Program Manager of Information Technology
“Aven Hospitality Consortia Services is well worth the investment. It provides us with incredible ROI and visibility to travel agents to secure both corporate and leisure bookings. In addition, the Deluxe Package allows us to save time, get help with rate mapping, and access services to perform better and better each year.”
Corporate Director of Revenue Management, Heritage Hotels
“They have a ‘never say no’ attitude. Everything we have asked they have addressed extremely professionally. Aven Hospitality is very flexible with customizing requirements to our content and strategy. They were very responsive and the end product addressed most of our needs from F&B, spa, and accommodation to backend processes.”
Corporate Director, Digital Marketing & e-Commerce